At present, the service of the provided services plays a very important role. The company «AMD technologies» gives consideration to the direction of the service and the outsourcing of engineering systems. In our work we are guided by generally accepted models of ITSM services (ITIL, CobiT, ISO), we have the experience accumulated over the years, it gives us the opportunity to provide a high level of service for you. All cases are recorded in our system "Service Desk" and handled in accordance with the relevant regulations. The Customer can always get feedback on the progress of work.
Today we have a few standard programs of service, but it won’t be difficult for us to construct a service for any task, like: warranty support or maintenance of the data center uptime, creation and purchase of a warehouse of spare parts and accessories for the object or provision of guaranteed recovery time of faulty equipment. We analyze your equipment, business tasks and select the best level of service.
Besides the objects implemented by us, we take on service engineering infrastructure of technological facilities which is already in service. Knowledge and high qualification of our engineering staff allow implementing service projects of any level of complexity.
Do you have a ready object? You need a high quality service?
We are ready to help you with this. Contact us